Bulletproof Compliance and Safety

Lock down risk with Renters' Rights Act guardrails and total pre-tenancy oversight from day one. 

From click-to-run AML checks and native contract signing to automated deposit registration and Right to Rent tracking, Greenhouse OS enforces statutory compliance at every step, ensuring your team never misses a legislative deadline.

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Renters' rights ready

Navigate the sweeping reforms of the Renters’ Rights Act seamlessly.

Greenhouse OS prepares your agency for rolling periodic tenancies, the ban on rental bidding, and complex new Section 13 rent-increase parameters.

By leveraging built-in template alerts, anti-discrimination guardrails, and our Instant Evidence case-study feature, you can confidently advise landlords and protect tenant rights while staying 100% compliant with changing legislation.

Pre tenancy

Master compliance from the moment you onboard new tenants and landlords.

Greenhouse OS houses an automated, watertight checklist detailing every regulatory step required before you can market a property or hand over the keys.

From EPCs and gas safety records to right-to-rent verifications, every task is completed directly within the CRM, ensuring a seamless, bulletproof onboarding experience.

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Property ownership and title checks

Verify ownership instantly, pull official title deeds and property ownership reports with a single click.

The complete report downloads directly into the CRM, allowing your team to cross-check landlord details and confirm legal ownership effortlessly before any contracts are signed.

AML checks

Run anti-money laundering checks on landlords instantly via integrations with trusted providers like Landmark Information Group.

Results feed straight back into the CRM, automatically flagging a pass or fail within the Assistant panel.

This live compliance checklist ensures your team knows exactly what tasks remain before a property can safely go to market, locking down risk automatically.

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Right to rent tracking

Store your Right to Rent verifications completely inside Greenhouse OS.

For foreign nationals with time-limited status, the CRM logs their share code or documentation and mirrors their visa timeline. The system automatically calculates the required follow-up dates and issues alerts before their permission expires, protecting you from changing legislation and severe Home Office penalties.

Native contract signing

Cut out external signature apps and extra software costs.

Generate, send, and securely sign tenancy agreements and landlord terms natively directly within the CRM.

Because everything is built-in, signed documents automatically update the tenancy status, save straight to the correct property file, and trigger the next step in your onboarding checklist the second the digital ink dries.

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Market rent evidence

Our Instant Evidence feature lets you pull real-world case studies and local market comps directly from the CRM to justify fair market rent.

Whether you are proving value to incoming tenants to support modern renters’ rights requirements or defending fair rent increases for Section 13 notices to existing renters, you have the proof you need to keep negotiations transparent and compliant.

Compliance dashboards and audit trails

Never get caught off guard by an expired certificate.

The live compliance dashboard gives you total visibility over gas safety records, EPCs, and EICRs, highlighting exactly when items are approaching expiry.

Everything is backed by an automated, unalterable audit trail that logs all outgoing communications, whether sent to individual recipients or bulk groups, giving your agency absolute legal protection and total peace of mind.

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Inventories, check-ins & check-outs

Protect your landlords and tenants with seamless check-in and check-out workflows powered by deep integrations with InventoryBase and Inventory Hive.

Whether you outsource to external clerks or manage it in-house, you can book, track, and sync comprehensive, photo-rich condition reports directly inside the CRM at the start and end of every tenancy.

By housing these massive, evidence-backed documents right in the property file, you eliminate deposit negotiation disputes before they start, giving you ironclad proof of contents and condition on one unified platform.

Holding deposit management

Take the risk out of upfront payments with automated calculations that perfectly round down holding deposit caps in strict compliance with the Tenant Fees Act.

The system automatically works out the precise maximum allowable amount, sets the statutory deadline, and fires off a secure payment request directly to the applicant.

Once paid via our built-in payment facility, the tenancy is instantly marked as completed for that stage, and your team gets real-time visibility of the deposit’s progress on the dashboard—completely eliminating the threat of compliance breaches.

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Deposit registration

Protect tenant deposits securely without ever leaving Greenhouse OS via direct API integrations with the TDS (Tenancy Deposit Scheme) and DPS (Deposit Protection Service).

The system handles the entire submission process, automatically requests the required deposit registration certificate from the scheme provider, and logs the document directly back into the property file once issued.

Tenant referencing

Accelerate your vetting process with native integrations built directly into your tenancy workflows. Once a tenancy record is created, Greenhouse automatically beams the data and requests straight to leading referencing providers like HomeLet and Canopy.

The moment the referencing checks are finalised by our partners, the completed status and full reports are piped seamlessly back into the CRM.

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Decent homes standard tracking

Enforce the Decent Homes Standard (DHS) during check-ins, check-outs, or quarterly inspections via mandatory digital forms.

If a property fails, Greenhouse OS blocks new lettings or triggers a strict 28-day rectification window, automatically dispatching contractor quote requests and works orders.

This seamless workflow provides your agency with a bulletproof, audit-ready paper trail proving every proactive step taken to achieve full DHS compliance.