Frictionless Maintenance
Stop juggling disconnected apps, endless spreadsheets, and fragmented WhatsApp chats.
Greenhouse OS brings your entire property management operation under one roof, connecting tenants, landlords, and contractors in a single, unified workflow.
By streamlining everything from issue reporting to invoice sign-off, you can resolve maintenance tasks faster, cut out administrative chaos, and maintain complete oversight of your portfolio's health.
Works order & inspection management
Take total control of your maintenance lifecycle without the administrative burden. With our native Fixflo integration, tenant-reported issues flow directly into Greenhouse OS, automatically triaged and ready for action.
From a single dashboard, you can efficiently manage works orders, dispatch tasks to approved contractors, track progress, and handle routine inspections. By centralising your repair pipeline and property health checks, you ensure quick resolutions, keep landlords informed, and maintain properties to the highest standard with minimal effort.
Contractor directory & compliance
Maintain a trusted network of fully vetted trade professionals right inside your CRM. Greenhouse OS centralises your entire approved contractor list, storing essential contact details, defined service specialities, and precise coverage areas so you always dispatch the right local specialist for the job.
Crucially, the system tracks compliance documentation,including Gas Safe registrations and public liability insurance, and alerts your team before credentials expire. This ensures you only ever instruct qualified, fully insured contractors, protecting your landlords, your tenants, and your agency’s reputation.
Issue resolution
Streamline complex property repairs with smart task splitting. When a single incident requires multiple specialists, such as a broken dishwasher that has leaked and ruined the kitchen flooring, Greenhouse OS allows you to fork a single tenant report into multiple independent works orders.
You can dispatch a plumbing engineer to repair the appliance and an approved joiner to restore the floor simultaneously, managing distinct contractor communications, quotes, and invoices under one master incident for effortless tracking.
Routine inspection coordination
Keep your portfolio in peak condition with automated inspection workflows. Greenhouse OS lets you manage the entire routine inspection lifecycle within a single dashboard, eliminating manual coordination.
The system drafts and sends tenant communications to arrange convenient dates and automatically books the appointment directly into your internal diary. If you use external inventory clerks or property inspectors, Greenhouse OS seamlessly handles the third-party dispatch and coordination, ensuring every property gets checked on schedule without clogging your inbox.
Deposit negotiation
Simplify end-of-tenancy check-outs with our native Tenancy Deposit Scheme (TDS) integration. Greenhouse OS bridges the gap between your check-out inventory report and deposit reconciliation, letting your team side-by-side compare move-in and move-out conditions to accurately assess fair deductions.
Once deductions are calculated, you can manage negotiations with the tenant directly through the platform. Agreed amounts are instantly pushed straight to the TDS for rapid, compliant release, slashing your post-tenancy admin and reducing deposit disputes.
Contractor commission management
Maximise your agency’s revenue streams with transparent, automated commission tracking. If your business models include pre-agreed referral fees or administrative marks-ups with approved suppliers, Greenhouse OS handles the calculations seamlessly behind the scenes.
When a contractor invoice is approved, the system automatically calculates your agreed kickback or commission percentage, logs the profit, and generates the correct invoice or deduction.
Warranties & maintenance contracts
Never pay for a repair that is already covered.
Greenhouse OS provides a dedicated repository to log and track all active property warranties, appliance guarantees, and specialist service contracts—such as British Gas 3-Star cover, window installations, or boiler agreements.
HMO licence & safety management
Stay completely compliant with local authority licensing without the spreadsheet headache. Greenhouse OS provides built-in tracking for Houses in Multiple Occupation (HMOs), automatically mapping the specific criteria required for each property type.
The system acts as a digital safety checklist, flagging missing mandatory safety equipment—such as fire doors, thumb-turn locks, or fire blankets—directly within the property record. By highlighting gaps before they become council penalties, Greenhouse OS ensures your HMO portfolio meets strict regulatory standards and remains fully audit-ready at all times.
Tenant notice workflows
Turn the end of a tenancy into a seamless transition. When a tenant serves their mandatory two-month notice, Greenhouse OS automatically triggers a structured checklist of essential steps for your property management team.
The system guides your agents through every critical milestone—reminding them to book the check-out inventory inspection, send the tenant moving-out guidelines, and immediately prompt the landlord about putting the property back on the market.